Organization working on strategic plan
Working on Helping Hands' strategic plan are, from left, Lee Pigeau, strategic planning consultant, Karen Mustel, board chair, Rob Soczka, executive director, and Bob Bowles, board vice-chair. SUBMITTED PHOTO
Helping Hands is finalizing its strategic plan.
The organization has provided support services in Orillia and the townships of Oro-Medonte, Severn and Ramara for more than 40 years.
Since its formation in 1972, Helping Hands has evolved and grown dramatically to meet the needs of the community. Currently, it serves about 1,400 clients, has 150 volunteers and employs 70 staff members, working to support people's ability to maintain and enhance their quality of life by living independently in their own homes.
In this climate of limited resources converging with a growing demand on health-care and community support services, Helping Hands wants to ensure it is well positioned to meet the challenge in years to come. A strong strategic plan, designed to guide all levels of the organization, is a critical component of that goal.
Last fall, Helping Hands contracted strategic planner Lee Pigeau to facilitate the process on behalf of the organization. Pigeau conducted a series of stakeholder interviews and an extensive survey designed to capture relevant information about Helping Hands and the community it serves.
The organization hosted a strategic-planning session Jan. 10. In attendance were Helping Hands board members, volunteers, management, clients and frontline staff. The purpose of the session was to review the results of the surveys and incorporate the findings into a review of Helping Hands' vision, mission and values.
The collective experience of those in attendance and the data from the surveys were used to validate the organization's mandate and target client population while exploring what it means to be a leader in serving seniors and adults with physical disabilities.
To learn more about the strategic plan or to join the Helping Hands team, visit its office at 575 West St. S.